His reply was that it is the policy of the corporation.I then said that it is a ridiculous policy to not allow a return of some of the most sought after Funko Pop characters from a megapopular show.He speaks in a monotone and has the personality of a dying gnat.I tried to explain that I don’t get out often and he couldn’t care less.In 2007, the company acquired Rhino Video Game from Blockbuster. Game Stop currently operates over 6700 stores in 18 countries worldwide.Tagged as: gamestop corporate headquarters, gamestop corporate office, gamestop corporate office address, gamestop corporate office email, gamestop corporate office email address, gamestop corporate office fax, gamestop corporate office phone number, gamestop customer complaint desk, gamestop customer complaints, gamestop headquarters, gamestop main office I am a disabled woman who rarely leaves my home.This guy has seen me in the store on a number of occasions and he is the one who sold me the pop figures in the first place.Because of this experience, I will no longer shop in your stores.
20 days later no merchandise, I called 7 times and all 7 times they said they would replace and send overnite.
Now, one could say that an expected surge in call volume would be expected during a holiday weekend. However, if you take a moment to Google “cannot get through on Game Stop phone support,” you will find a multitude of threads from various gaming forums where angry customers talk about this specific issue.
It seems like, at any given time, Game Stop will keep people on hold for well over 30 minutes — no matter what time of year you call.
Today I was out for an appointment so I went by to allow my daughter to exchange 2 Stranger Things Funko Pop Figures that she got duplicates of for Christmas.
The clerk told me that it is against their policy to accept returns after January 15th, for Christmas.
He could easily return them to stock and we weren’t asking for a return, only an exchange. I then took my daughter and my money to another store to buy several things.